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Frequently Asked Questions

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Browse our frequently asked questions section to find answers to your questions. If your question is not answered, please contact the School Certifying Officer.

Looking for definitions?

Check out our glossary.

Payments and Entitlement

  • When will I get my first BAH payment? VA payments are made in arrears, so the earliest you will ever receive a payment is the first of the month, based on the previous month's attendance. We do our best to certify as far in advance as we are able, but payment is made by VA and subject to their internal processing time, which fluctuates throughout the year. You can check the status of a pending payment by contacting VA at 888-442-4551.
  • Can I be certified for BAH even if I have used all of my base benefit for the year? Yes. If you would like to use your entitlement for BAH, you may opt to be certified even if the benefit will not generate additional tuition/fees payments. It is important to note that your entitlement will be deducted at the same rate if a period is paid as tuition and housing, or just housing. 
  • Who does VA make payments to? VA makes tuition and fees payments directly to Stanford. Housing and books/supplies payments are made directly to the student. 
  • I am a full time student but only received a partial BAH payment, why? There are multiple reasons you may have received a partial payment. Common reasons include having a debt for an overpayment being withheld from your payment, or the payment being for a partial month (common around breaks). You can confirm the reason for the partial payment by contacting the VA at 888-442-4551. 
  • Will I get BAH for winter or spring break? No, VA only pays benefits for periods of academic attendance. 
  • What charges will VA pay for? 
    • For Chapter 33 beneficiaries, please review the charges chart here. If you are unsure if a charge may be covered by the VA, contact vabenefits@stanford.edu for clarification. 
    • For Chapter 31 beneficiaries, your caseworker will determine which charges are covered. Please direct all questions related to covered charges to your caseworker.
    • For all other Chapter beneficiaries, VA pays all benefit funding directly to the student to offset schooling costs. The student is responsible to use this funding how they see fit. 
  • When does the Chapter 33 benefit reset every year? Chapter 33 amounts (base benefit and Yellow Ribbon) reset on August 1; this also the date when any adjustments would be made to BAH rates. If a term overlaps this date, the entirety of the term, and all payments associated with it, are considered to be a part of the previous academic year.
  • How does VA calculate my tuition base? VA determines the maximum base tuition/fees amount students can receive under Chapter 33. The posted maximum base tuition/fees benefit is for students at the 100 percent eligibility level. Students at a different percentage can determine their maximum base benefit by multiplying their percentage and the maximum base benefit amount. Annual VA rates can be viewed here.
  • What is Yellow Ribbon and how does it work? The Yellow Ribbon program is a voluntary program allowing schools to opt into an opportunity to match additional funds with VA for eligible students, ultimately offering additional tuition and fee coverage. Stanford does not limit the number of Yellow Ribbon participants or require eligible students to apply for this program-- all eligible students (those at the 100 percent eligibility level who are not active duty) who exhaust their base benefit will automatically receive this funding.
  • How does VA calculate how much is deducted from my entitlement? Entitlement months are granted as an amount of time in full time benefits. If a student has periods of time where they are enrolled in less than full time Rate of Pursuit (ROP), the amount of entitlement is deducted from the remaining entitlement at a lower rate than if the student were at full time ROP for that same term. 
  • What happens if my benefits run out in the middle of a term? If your benefits run out due to delimination, your payments will stop effective on your delimiting date. Tuition and fees payments made for a term in which a delimiting date occurs will be prorated based on that date. 

 

 


Debts

  • Why did I go into debt with VA? There are multiple reasons you may have gone into debt with VA. The most common reasons include reducing the number of credits you are taking or withdrawing from a term after it has begun. VA will hold you responsible for any overpayments you received directly and will work with Stanford for payments issued to the school. 
  • How do I make arrangements to settle a debt with VA? 

To repay a debt, set up a payment plan, or request a debt waiver with VA, you will need to contact Debt Management at 1-800-827-0648, or through their website.  

 


Certification and Enrollment

  • What documents do I need to submit with my enrollment request? Documentation varies depending on your benefit chapter and any additional outside considerations we must track per VA’s regulations. Please refer to the chart below:
Chart explanation of additional documents and outside considerations needed per benefit chapter
Benefit Chapter Documentation Additional Steps
Chapter 33 (service member) dd-214 (member-4 or service-2)
Certifcate of Eligibility
None
Chapter 33 (dependent) Certificate of Eligibility None
Chapter 31 dd-214 (member-4 or service-2) Create Third Party Contracting Account
Chapter 35 Certificate of Eligibility None
Chapter 30 Certificate of Eligibility Create W.A.V.E. account
Chapter 1606 Notice of Basic Eligibility Create W.A.V.E. account

Situations Requiring Additional Disclosure
Some situations require additional information in the form of official documentation to ensure proper processing in line with VA regulations.

Chart describing situations requiring additional disclosure
Required Disclosure Situation Documentation Additional Details
Scholarship Recipient Scholarship award letter Issued by the granting organization; includes details of how scholarship should be processed
Medical Residents/Fellows Departmental letter Current requirements can be found in Policies & Procedures
Research Assistants Departmental letter Current requirements can be found in Policies & Procedures
Internships/Practical Training Departmental letter Current requirements can be found in Policies & Procedures
Visiting Students Parent School letter Issued by your parent school; contact your parent school’s SCO for this document
  • Can I pick which terms I use benefits for? Yes, you may choose which terms you would like to be certified for. Undergraduate students should contact the Financial Aid Office and graduate students should communicate with a financial aid officer in their School. All students should email the VA Certification team to discuss their options when choosing which periods to be certified for. 
  • I got a grant or scholarship. How does this affect my benefits and what do I need to do? The exact answer depends on the specific award. Make sure you submit your award letter to the appropriate financial aid office, as well as the VA Certification team so together we are able to correctly calculate this into your funding package. 
  • What happens if I completely withdraw from the term? VA is only able to pay for periods in which you are enrolled and actively attending a term. If you withdraw from a term for which payments have already been made, there is a possibility you will incur a debt with VA. VA will contact both the student and the school to inform them of the portion of an established debt they are responsible to repay. If there is a difference in VA and Stanford’s refund calculations resulting in a negative balance on your Stanford account, you will be responsible for covering the difference. The Stanford refund policy can be found here
  • What happens if I am enrolled part time for a term? Students who are enrolled in a term at less than full time Rate of Pursuit (ROP) will be subject to VA’s calculations for determining prorated housing payments, but are still able to use any remaining funds left in their base benefit cap. 
  • How do I change which terms I requested certification for? If you have already submitted your enrollment request for an academic year and would like to change which terms you have requested certification for, you don’t need to re-submit the form. Simply, email vabenefits@stanford.edu and let us know what changes you would like to make. 

 


Special Certification Situations

  • Can I use my GI Bill® for a study abroad quarter? It depends. You may use benefits for study abroad only if it is an unmet graduation requirement for an approved program in which you are matriculated. 
  • Will VA cover an internship? It depends. You may use benefits for an internship only if it is an unmet graduation requirement for an approved program in which you are matriculated. 
  • Will VA cover a Coterm? Yes, you are able to use benefits while in Coterminal status. Please ensure the VA Certification team knows if you switch to Coterminal status by reaching out to vabenefits@stanford.edu
  • How do I change from one chapter to another? There are some situations in which a student is eligible for more than one type of benefit. Since each situation is unique, please contact the SCO team at vabenefits@stanford.edu if you think you will be changing from one chapter to another.
  • I am on terminal leave, am I able to start classes? Yes, you are able to begin attending classes while you are on terminal leave. It is important to note that you are still considered active duty by VA until the first of the month following your separation date, meaning you will not be eligible to receive BAH until that date, and will not be Yellow Ribbon eligible for any terms which began while you were on terminal leave.
  • I am active duty, am I able to start classes? Yes, you are able to begin attending classes while you are active duty. However, please note you are not eligible for BAH or Yellow Ribbon while you are active duty. Students currently in Active Reserve status who wish to use Tuition Assistance (TA) can access the DOD MOU here.

 


Other frequently asked questions

  • Is my GI Bill taxable? No, your benefits are not taxable, and you will not receive tax forms from VA for payments issued. You can read more about this on the VA website.  
  • Will Stanford charge me late fees if VA pays my tuition late? Stanford will not hold you responsible for delayed processing or posting of tuition and fee payments through your benefits. Additionally, Stanford places a positive service indicator on your account to prevent enrollment holds or late fees. We always encourage students to pay any charges they are responsible for as soon as they can, as the positive service indicator will only remain on your account while we are awaiting VA payments. 
  • How do I update my contact information with VA? You can update your contact information with VA through your eBenefits.va.gov account, which is the recommended method. You can also contact the VA at 888-442-455.
     
  • I have a specific question about my benefits that I don’t see answered here, who do I talk to? You can always contact us at vabenefits@stanford.edu for help navigating your VA educational benefits.Please be sure to include your student ID number if you are a current or previous student.
GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at https://www.benefits.va.gov/gibill.